Residential block managers face serious challenges when it comes to balancing the needs of freeholders, leaseholders and tenants, not least when it comes to managing service charges. With rising costs, increased regulation, reputational issues arising from a small number of bad actors in the industry, and heavyweight law reform in areas such as building safety and commonhold , this is no easy task.

Joining Hägen Wolf’s managing partner Matt Pugh to discuss the challenges (and opportunities) faced by block managers, is Josh Prince, real estate expert, and director of Temphis Block Management.